So I log into the Schwab account, take a screen grab of the setting, combine it with a picture of all the statements that just arrived, and put it in a message in their secure message center.
Twenty minutes later I get a Schwab email! I'm excited. So I got get my password, login to Schwab, and the "Secure Message" is that they got my message.
Can anyone tell me why they didn't put that in the email? Instead, here's what the email said: